Shipping & Delivery Information

Nationwide Coverage

We deliver across all of Pakistan using PostEx courier service, ensuring that no matter where you are—big city or small town—your orders can reach you safely.

Our Delivery Partner: PostEx

Tracking Your Order

  • As soon as your package is dispatched, we’ll provide you with a PostEx tracking number.

  • You can track the status of your parcel in real-time on PostEx’s tracking page. trackcouriers.pk+1

  • PostEx captures multiple scan checkpoints during transit. Each time your parcel is scanned (at origin, during transit, and on delivery), the status updates on the tracking system. postex.com.pk

  • For more detailed tracking (pickup data, scan history, proof of delivery), you can check with PostEx customer service. Their website shows that they maintain a Proof of Delivery (POD) record for each delivery. postex.com.pk

Delivery Timeline

  • Delivery time varies depending on your location. Generally, orders reach major cities faster due to better logistics coverage.

  • For remote or less-connected areas, delivery may take slightly longer.

  • We aim for fast dispatch—orders are shipped out as quickly as possible after confirmation.

What We Expect from You

  • Please provide a correct and complete delivery address (including house number, street, city, and postal code) to avoid delays.

  • Make sure someone is available at the delivery address to receive the parcel.

  • If there is any problem (wrong address, delivery failed, etc.), notify us and PostEx as soon as you can so we can help resolve it.

Your Rights & Our Responsibilities

  • We guarantee that we will ship original, high-quality products with proper packaging.

  • Once the order is handed over to PostEx, they take over the responsibility for shipment transit and delivery.

  • In case of major issues (for example, lost parcel or significant delay), you can reach out to us + PostEx to investigate and resolve.

PostEx Customer Support

If you have any questions about your shipment or its status, you can contact PostEx directly: